Privacy
Policy & Terms of Use
Last updated: November 17,
2007
We appreciate the trust you place in AL's Kona
Coffee, and we are committed to respecting your privacy and the
security of your personal information. Our privacy policy
describes the information we collect and how we use it.
Every effort has
been made to check our information for accuracy. Descriptive or
typographical errors are subject to correction.
We always
welcome your questions and feedback. For privacy-related issues,
please contact us at:
AL's Kona Coffee Holualoa, HI 96725 Email
us
Information
We Collect We
may collect the following information: first and last name,
street address, city, telephone number, e-mail address and, when
necessary, credit card information, when you:
Participate
in a marketing survey, promotion or event
We maintain
the data that you provide us, along with a record of your
purchases, in a secure database.
Using Information
We Collect At AL's Kona Coffee, we always want to
provide you with the best possible shopping experience and
fulfill your orders exactly as you've requested. In order to do
this, we collect information that allows us to:
Improve
our merchandise selection and customer service
Information
We Share with Others We
contract with other companies to provide certain services,
including credit card processing, affiliate marketing and
shipping. We provide these companies with only the information
they need to perform their services and work closely with them
to ensure that your privacy is respected and protected. These
companies are prohibited by contract from using this
information for their own marketing purposes or from sharing
this information with anyone other than AL's Kona Coffee.
We
never make our mailing list available to anyone outside the
company.
On rare occasions, we may disclose specific
information upon governmental request, in response to a court
order, or when required by law to do so. We may also share
information with companies assisting in fraud protection or
investigation. We do not provide information to these agencies
or companies for marketing or commercial purposes.
If
you no longer wish to receive our email promotions you may
electronically unsubscribe
here or contact us at:
AL's Kona Coffee Holualoa, HI 96725 Email
us
Cookies
and Pixel Tags A
cookie is a small data file that is stored by your Web browser
on your computer. Cookies enable you to place an order on our
website.
We also use cookies and pixel tags (tiny graphic
images) to tell us what parts of our website you have visited.
Pixel tags also enable us to send you email in a format you can
read and let us know when you have opened an email message from
us.
How
We Use Email When
you provide us your email address, we may send you emails
necessary to process your order or respond to a request. For
example, after you place an order at ALsKonaCoffee.com, you
will receive an email confirmation and possibly shipping and
delivery information.
Links
to Other Sites
There may be links to other sites from our website. These
sites operate independently of AL's Kona Coffee and have
established their own privacy and security policies. For the
best online experience, we strongly encourage you to review the
policies at any site you visit.
Updating
or Reviewing Your Information To
update your customer information (name, address, telephone
number and email address), log into your account and modify
online or contact us at:
AL's Kona Coffee Holualoa, HI 96725 Email
us
To protect your privacy, we will need to validate
your identity before you update or review your
information.
Security
It is our
intent to protect against the loss, misuse or alteration of
information that we have collected from you. We use a variety
of current technologies and processes for protection of our
customer data. We limit the information we provide to outside
companies with whom we contract to only what they need to carry
out their responsibilities.
When you make a purchase or
create an account on our website, your transactional
information is transmitted in a safe, encrypted format, known
commonly as SSL and HTTPS. For more information on SSL and
HTTPS, you can visit Sun's
SSL Tutorial for more information.
Privacy
of Children on Our Website Our
website is not intended for use by children under the age of
13, and we do not knowingly collect personal information from
children under the age of 13.
Policy
Changes From
time to time, we may use customer information for unanticipated
uses not previously disclosed in our privacy notice. If our
information practices change, we will post these changes on our
website. We encourage you to review our privacy policy
periodically.
Questions
or Comments?
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